We’re on a journey to make Equality, Diversity, Inclusion and Belonging (EDIB) part of everything we do at Hallmark Care Homes. It’s not a box-ticking exercise — it’s about creating meaningful, lasting change that truly matters to our team members.

We know there’s always more to learn, and we’re committed to doing that learning together. That means involving our teams, listening to lived experiences, and creating an environment where every voice counts.

Here’s what EDIB means to us:

• Equality – Everyone at Hallmark deserves a fair shot at success. No barriers. No exceptions.

• Diversity – We’re proud of the many backgrounds, cultures and perspectives that make up our team — it’s what makes us stronger.

• Individuality – There’s only one you, and that’s exactly who we want. We’ll support you to flourish in your career.

• Belonging – We want every team member to feel seen, valued, and completely at home here. Because when you belong, you can be your best.

Our Commitment to Equality, Diversity, Inclusion & Belonging (EDIB)

At Hallmark Luxury Care Homes, we are on a purposeful journey to build a more inclusive workplace. While we’re still developing and embedding EDIB into everything we do, we’re making intentional progress — listening, learning, and taking meaningful action.

Our EDIB roadmap focuses on three clear areas:

1. Driving intentional awareness

2. Creating a sense of belonging for all

3. Building trust and recognition

Together, these pillars guide the actions we take today — and the ones we’re planning for tomorrow.

Our aspiration is for big-hearted EDIB to become central to both our team experience and our business strategy — helping us create a truly inclusive organisation where everyone can thrive.

We’re proud of how far we’ve come, but we know there’s always more to do. Our commitment is ongoing: to listen more deeply, act more boldly, and build a culture where everyone can belong and thrive.